TITLE: Slot Services Shift Supervisor
DEPARTMENT: Slot Services / Casino Operations
REPORTS TO: Directly: Slot Service Manager, Slot Services Shift Manager, Indirectly: Gaming Director
SUPERVISES: Pt Supervisors, Slot Services Associates and Call Techs
EXPERIENCE AND QUALIFICATIONS PROFILE:
Minimum of one year experience in a Casino Slot Department. Experience assisting with recruitment, training, coaching and scheduling of staff while in a supervisor role. Proven communication and interpersonal skills.
Directly supervises Slot Services and Performance operations, provides support services that are essential to insuring the continuous play of slot machine by guests in order to generate a profit. Promotes customer development. Supervise and control all Slot Shift Associates and Call Techs to assure the accurate accounting and integrity of all slots action according to Casino standards while maintaining the integrity of all staff and procedures.
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